WE BUILD AND MANAGE WEBSITES  |  websites + ecommerce + seo

SiteJoy

Website Management

Websites can be unintentionally damaged by incompetent "upgrading". Links can be broken or lost, files exposed or deleted. Our website management plan protects your investment. We can watch over your site on an ongoing basis. Our website maintenance packages fit clients of all levels, including experts in the internet and web field, to beginners who are nervous just to check their e-mail.

Our solutions can be bundled with a content management system that can make your management os your website as simple as using a word processor, to packages that include a discounted hourly rate to make large and complex adjustments. Updating your site is as easy as a simple email and most changes are completed within hours. Special updating times can be arranged to ensure the least amount of inconvenience for your customers.

Our site management plan includes:

Modification and addition of your website contents
Image additions / modifications
Newsletter / email list management
Shopping cart updates
• Announcements / articles updates
Add / update web pages
• PDF creation / uploading

Why would you want us to maintain your site?

Time Saving:
Frees you up to run your business instead of spending numerous hours learning how to maintain your site.

Accuracy:
Accuracy and consistency is important to all of us. We know that your site and the information on it are important to you. We do our best to get it right the first time.

Quick Turnaround:
Updates are usually done within few business days.

Keeping Content Fresh:
We add new data or edit existing data on your website per your instructions. This content may include company information, product information, job opportunities, staffing changes, contact or address changes, press releases, etc.

Repairing Dead Links: Even if you update your site regularily, it is very possible that there are links on your site that are broken. This most often occurs when other sites, that your site is linked to, change. As other websites update, delete or rename pages, the links on your site that point to those pages need to be updated as well. By having a web management service plan, you can ensure that dead links can be fixed as soon as they are discovered.

Site Analysis:
Using state-of-the-art site management tools, we can monitor your site and can make changes that may improve your site performance. We can also provide "user" information such as where your visitors are coming from, how many there are and what they look at while visiting your site.

Website Maintenance Policy:
We maintain a current local backup copy of your website. "Management" is defined as keeping the website current. It is not intended to be a redesign or revamp. Updates are completed within few business days. Updates received after 5:00pm CT may not be completed until the next business day unless prior arrangements have been made. Time is based on actual total time involved in completing the updates at the time of billing (usually on or about the 15th of the month). There is a one hour minimum charge for updates made during any given monthly billing cycle. If no updates or changes have been requested, there is no fee for management. Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged. We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate. Updates should be provided electronically (by email). Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. These require retyping data or scanning photos and will cost more to complete the changes. Your website may be using third-party components (website trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your website stemming from regulations of these third party components will be billed at the normal hourly rate. (Example, A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal Management fees).